3902 E Roeser Suite 4
Phoenix, AZ 85040

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Better Business Bureau Accreditted

Frequently Asked Questions

Carpet Cleaning FAQ

  • Q: What method do you use for carpet cleaning?

    • A: Utilizing professional-grade, truck mounted equipment we first inject heated water along with a pH-balancing fiber rinse into the carpet under high pressure in order to thoroughly rinse out our special heat activated carpet cleaning solution. This process effectively removes all built-in dirt, bacteria, dust mites and odors from your carpet.
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  • Q: What should I do to prepare my home before the crew arrives?

    • A: While it isn't required, we strongly recommend that you thoroughly vacuum the areas needing to be cleaned prior to our arrival. We will only move any light, non-breakable and safe to move furniture. We cannot move very large or heavy items. We also ask that you remove any knick knacks to ensure no damage accidentally occurs.
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  • Q: How long will it take to clean my carpets?

    • A: At Carpet Cleaning Service AZ, we understand that you have places to go and people to see. That is why we typically spend approximately 20 minutes per room. Please note, however, that this time is only an estimate and that it depends on several variables including the condition of your carpets and how much furniture needs to be moved.
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  • Q: How long will it take for my carpets to dry?

    • A: Dry time is based on a collection of factors including ventilation, relative humidity and temperature, carpet thickness as well as which methods were used. You can typically anticipate your carpets drying within the first 8 to 24 hours, depending on the aforementioned factors.
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  • Q: Why is professional carpet cleaning so important?

    • A: Although you may regularly vacuum your carpets once or twice a week; it is simply not enough. You carpet may be harboring a lot of unseen pet dander, hair, dirt, dust mites, and, unfortunately, bacteria. Most of which your vacuum doesn't even touch. Professional carpet cleaning will provide you with the sanitizing clean you demand.
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Tile & Grout Cleaning FAQ:

  • Q: Why should I have my tile and grout professionally cleaned?

    • A: Your tile surfaces, over time, may begin to harbor microorganisms that can be quite harmful to your health. In addition, without proper care, the attractiveness of these surfaces will be diminished in appearance. A thorough, and effective, tile and grout cleaning can reverse all of this and leave your surfaces looking rejuvenated.
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  • Q: What method do you use?

    • A: We use the same two-step process and advanced equipment that we utilize to deep clean your carpet. We use specialized cleaning solutions that have been designed to effectively remove any waxy buildup and dirt between your grout lines. This is then followed up by an application of high-quality grout sealer.
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  • Q: How often should I go between cleanings?

    • A: We highly recommend that you have your tile and grout professional cleaned at least once every year or two. This recommendation, however, is dependent on several factors including foot traffic, children, pets and routine floor maintenance. You should clean your floors once or twice a week using a pH-balancing cleanser.
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  • Q: How long will it take for my tile floor to be cleaned?

    • A: An average size room – we’re talking 300 square feet – typically requires 30 to 60 minutes to clean. This again is dependent on the condition of your flooring and room configurations. If you opt-in for our high-quality sealant, it typically adds on a few extra minutes per room.
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  • Q: How long do I have to stay off the floor after cleaning?

    • A: With your safety at the forefront of our minds, we recommend that you wait a minimum 30 minutes before walking on your tile flooring. Keep in mind, however, that it may take 24 to 48 hours for the sealant to completely cure. During this time, you should refrain from spilling any liquids on the area.
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Upholstery Cleaning FAQ:


Air Duct Cleaning FAQ:

  • Q: What health benefits are associated with air duct cleaning?

    • A: Your air ducts are the perfect hiding place for contaminates such as dirt, dust, pet dander and other pollutants that may be potentially wreaking havoc on your health. At the completion of our air duct cleaning services, you will be provided with a contaminate-free home, thus ensuring you breathe cleaner indoor air.
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  • Q: What can I expect from Carpet Cleaning Service AZ?

    • A: In accordance with the National Air Duct Cleaners Association, we follow all guidelines, in order to ensure you are provided with the most effective air duct cleaning services. We use state-of-the-art, truck-mounted equipment, which allows us to vacuums all dirt and debris straight into the containment unit.
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  • Q: How long does air duct cleaning take?

    • A: The amount of time required to thoroughly rid your air ducts of all contaminants depends on several variables such as the size of your home, the number of HVAC systems (some larger homes have 2) and the extent of the contamination. With two technicians working together, you can anticipate it taking 2.5 to 4 hours.
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  • Q: Will air duct cleaning reduce my home energy bills?

    • A: Several governmental studies have shown a direct correlation between air duct cleaning services and increased energy efficiency. Some homeowners have saved up to 40 percent on their monthly home energy bills! Please note, however, that these savings are dependent on several variables including energy prices and usage.
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